VoIP services, a new step for the humanity

Over the last century, the world has faced some good inventions that have changed its course: the telephone and the internet. Both were received with similar lack of trust, but slowly, they managed to get people’s attention and admiration. After many years of continuos research, the technology has brought us where we’re today. Everything appears possible with a computer as well as an internet connection: Video conferencing, watching movies and listening to music, publishing your thoughts and ideas for free. In Costa Rica, the biggest communications operators are RACSA, Amnet Costa Rica not to mention ICE Costa Rica Internet. American Data Networks has its own origins in Costa Rica and it was meant to be a solution for world’s necessity of high capacity transmission of messages. They provide added value and services to all those companies with operations with high telecommunications requirements in Costa Rica. By doing this, they allow fast growth of the internet. The official mission of Amnet Costa Rica is function as the best option in telecommunication services. They intend to offer constantly innovation in technology and to enhance the data. The web will be a faster, more efficient and secure place. Trying to accomplish this mission, Amnet Costa Rica has become a leader in the market of telecommunications by focussing on two sides: the clients and the high class standards. This strategy makes rid of it known within the world.

In Latin America, Costa Rica has got the second highest internet penetration, after Chile. Even if this country has a modern telecom infrastructure, it’s still minimal liberalised telecom market in the region. As we allready mentioned, ICE Costa Rica internet (ICE – Instituto Costarricense de Electricidad) and it is subsidiary RACSA have the absolute power. Both fixed-line and mobile telephony, internet and all data communications are provided by them. The only real exception is the pay TV. Nowadays, the recent changes of the modern technology have influenced that old situation. When the monopol of ICE Costa Rica internet worked perfectly in the past, now, it’s leading to big problems for its users. For instance, in December 2004, mobile lines ran dry completely.

Recently, VoIP services/ Servicios VoIP (Voice over ip) is among the newest technologies on the earth that threatens ICE’s hegemony. This new gadget is converting the voice signal into a digital signal and transmit it to the web connection. The most crucial benefits of VoIP calls are the following: big savings on call rates, flexibility and best customer service. Too, it’s great capabilities such as: call forwarding to a specific number, send or call directly to voicemail, block the calling party number and voice mail, that is sent to the e-mail inbox as an attachment. The bad parts are concerning the service quality which depends on problems in power supply, Online connections and also the security – VoIP is susceptible to worms, viruses and hacking. Taking into consideration all of the benefits and all the disadvantages, we came to the coclusion this revolutionary technology will replace the traditional phone systems completely.